Ghana Shipping (Maritime Labour) Regulations, 2015 (L.I. 2226)
Regulation 38
(1) A shipowner shall ensure that there is on board the ship at all times, an on-board complaint procedure that may be used by seafarers to lodge complaints relating to any matter that is alleged to constitute a breach of the requirements of the Convention
(2) A shipowner shall provide to each seafarer a copy of the onboard complaint procedure and a copy of the seafarers' employment agreement.
(3) A seafarer may report a complaint to the master and, where the seafarer considers it necessary, to the Authority.
(4) The onboard complaint procedure referred to in sub regulation (1) shall include
(a) the right of the seafarer to representation;
(b) safeguards against victimisation of the seafarer;
(c) contact information of the Authority and of the competent authority in the country of residence of the seafarer where the seafarer is not resident in Ghana, and
(d) the name of a person onboard the ship who may provide a seafarer with confidential and impartial advice and assist the seafarer with the onboard complaint procedure.
(5) An onboard complaint procedure shall not affect a seafarer’s right to legal remedies or alternative dispute resolution.
Procedure to Follow
Not Avaiable
Responsible Institution
7th Floor, Ghana Shippers House, Ridge
- Email: info@shippers-gh.com
- Website: https://shippers.org.gh/
- GPS:
- Telephone: 0302 666915
Relevant Forms to Download
Not Available
Online System
Link Unavailable
Fees/ charges
Not Avaiable
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