Insurance Regulations, 1990 (LI 1502)
Regulation 21 Insurers to Ensure Fair and Prompt Settlement of Motor Claims. (1) No motor insurer shall refuse, without just cause, to pay or settle claims arising under its policies, or engage in any unfair claim settlement practices. (2) Any of the following acts by a motor insurer, if committed without just cause and performed with such frequency as to indicate a general business practice, shall constitute unfair motor claim settlement practices; a) knowingly misrepresenting to claimants pertinent facts or insurance provisions relating to coverage at issue; (b) failing to acknowledge with reasonable promptness pertinent communications with respect to claims arising under its policies; (c) failing to adopt adequate procedures for prompt investigation and processing of claims arising under its policies; (d) not attempting in good faith to effect prompt, fair, equitable settlement of legitmate claims or claims in which liability has become reasonably clear; or (e) compelling policy-holders or claimants to institute suits or court action to recover amounts or quantum of awards due under the motor policies concerned, as a result of offering, without justifiable reasons, substantially unreasonable or low awards.
Subject : InsuranceProcedure to Follow
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Responsible Institution
- Email: info@nicgh.org
- Website: https://nicgh.org/
- GPS:
- Telephone: 0302238300 /030 2 238301
Relevant Forms to Download
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Online System
Fees/ charges
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